What Our Clients Say

The relationships we build with our clients are the true measure of our success at BlackRock France. We are proud to serve a diverse range of investors, from individual savers to major institutional allocators, and we take their feedback seriously in continuously improving our service. The following testimonials reflect the experiences of clients across our key service areas. Each review highlights the concrete value that our investment solutions, technology, and client service have delivered.

  • "As a pension fund trustee, I have worked with several major asset managers over the years, and BlackRock France stands apart in terms of the depth of analysis and quality of reporting they provide. The Aladdin risk platform gave our investment committee a level of transparency into our portfolio exposures that we had never had before. Our relationship manager, Étienne, takes time to understand our liability profile and never proposes solutions that aren't directly relevant to our needs. The institutional mandate we have in place has performed consistently within our defined risk parameters."

    — Thierry Leclercq ★★★★★

  • "I began investing through BlackRock's iShares ETF range two years ago via my broker platform, and the experience has been straightforward and transparent from the start. The fund documentation is clearly written and the SFDR disclosures helped me understand the ESG profile of each product before investing. When I had a question about a specific thematic ETF focused on artificial intelligence, I received a detailed and prompt response from the client service team. I appreciate that a firm of this scale still takes retail investor questions seriously."

    — Margaux Pelletier ★★★★★

  • "Our advisory firm has been a distribution partner of BlackRock France for three years, and the support we receive from the intermediary team is genuinely excellent. The model portfolios and portfolio analytics tools they provide save our advisers significant time in the construction and review process. Nicolas and his team regularly run training sessions that keep our advisers current on new products and regulatory developments, which is invaluable. The overall partnership feels collaborative rather than purely transactional."

    — Sébastien Morin ★★★★★

  • "I submitted a formal complaint earlier this year regarding a discrepancy in fund documentation, and I was impressed by how professionally and promptly the matter was handled. I received written acknowledgment within three business days, and the compliance team kept me updated at every stage of the review. The final resolution was fair and clearly explained, with a detailed letter outlining what had occurred and how it had been corrected. It is reassuring to know that a firm of BlackRock's size has a genuinely effective complaints procedure in place."

    — Claire Vignon ★★★★☆

  • "BlackRock France's expertise in sustainable investment has been a key reason we have allocated a significant portion of our endowment to their SFDR Article 8 and Article 9 funds. The ESG reporting they provide goes well beyond what we have seen from other managers, with clear principal adverse impact disclosures and detailed engagement activity reports. Aurélie was particularly helpful in walking our investment committee through the implications of the SFDR framework for our specific allocation strategy. We feel confident that our sustainability objectives are being taken seriously at the portfolio level."

    — Jean-Paul Arnaud ★★★★★